1. Denial: "We met with her in March. It's June. Why hasn't she contacted us? She must have something personal going on. Maybe she's sick. Maybe her dog died. Something has to be going on, because reasonable business owners like making money."
2. Anger: "What a terrible contractor! What's wrong with her? Doesn't she want our money? If anyone else would come to Claremore, I'd fire her immediately! I'm going to email her every day."
3. Bargaining: "Maybe if we go ahead and give her half of the payment right now, she'll get started on demolishing this stupid pool."
4. Depression: "She's never coming. This backyard isn't going to be finished for our friends' visit over the Fourth of July. Why bother mowing the yard? Who care about weed eating? We might as well let the weeds overtake the yard; I just hope the dogs don't get lost in the jungle. Or maybe I do."
5. Acceptance: "The yard will get done when it gets done. I suppose I don't mind not having a Memorial Day cookout. Or a Fourth of July party. Or spending afternoons reading in the sun. The pond-like habitat of the pool is kind of nice, right? It's like a whole little ecosystem for frogs!"
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